What are the problems with misnaming?
Some administrative errors which might occur on a technical level include:
- The name being incorrectly transcribed on Alma/Outlook/other administrative bases.
- Names being transcribed or otherwise ‘standardised’ differently across different administrative bases (e.g. a different name being recorded on Alma to Outlook or on tutorial office records.
- The name not suiting form-naming conventions (e.g. no personal name/family name structure; no space for ‘preferred’ name; honorifics not being used).
Some errors which might occur at a reader services level include:
- Incorrect spelling of a person’s name.
- Addressing a library user by the family name instead of personal name or vice versa.